Frequently Asked Questions
Use the search bar to quickly find answers. These FAQs are designed to help buyers, sellers, landlords and tenants across Nottingham and Nottinghamshire.
Fees and pricing
What is your sales fee and how does it work?
Our sales fee is 0.75% and we work on a no sale, no fee basis. You only pay if the sale completes.
Sales fee: 0.75% No sale, no feeWhat does “no sale, no fee” mean?
It means our sales fee is only payable when your sale completes. If your property does not sell, you do not pay our sales fee.
What is your full management lettings fee?
Our full management fee is 8%. Full management typically covers marketing, tenant find, referencing, tenancy set up, rent collection and ongoing management support.
Full management: 8%How much does your tenant find service cost?
Our tenant find service starts from £299. We confirm the exact package after a quick chat about your property and requirements.
Tenant find: from £299Do you charge any hidden fees?
No. We believe in clear, transparent pricing. We confirm your agreed package and costs in writing so you know exactly what to expect.
Do you offer free valuations in Nottingham?
Yes. We offer free valuations for sales and lettings across Nottingham and surrounding areas. You can book at a time that suits you.
Nottingham and local areas
Why use a local estate agent in Nottingham?
A local Nottingham agent understands neighbourhood pricing, buyer demand, school catchments and street-by-street trends. This helps achieve stronger results and smoother transactions.
What are the most popular areas to live in Nottingham?
Popular areas include West Bridgford, Mapperley, Beeston, Arnold, Carlton, Hucknall and The Park. Each offers different lifestyles, price points and rental demand.
Is Nottingham a good place to invest in property?
Nottingham has strong rental demand driven by universities, hospitals and major employers. Yields vary by area and property type, so a local strategy matters.
Do you cover areas outside Nottingham city?
Yes. We help clients across Nottingham and Nottinghamshire. If you are unsure whether your location is covered, get in touch and we will confirm.
Selling a property
How much is my house worth in Nottingham?
Your value depends on location, condition, size, recent comparable sales and current demand. We can provide a free, evidence-led valuation.
How long does it take to sell a house in Nottingham?
If priced correctly, many homes receive interest quickly. Completion typically takes around 8 to 16 weeks once an offer is agreed, depending on the chain and legal progress.
How do I prepare my home for sale?
Declutter, deep clean, fix minor issues and improve kerb appeal. Strong photos and accurate pricing also increase viewings and buyer confidence.
Should I renovate before selling my house?
Not always. Some renovations do not add enough value to cover the cost. Repairs, presentation and kerb appeal can be more effective.
What documents do I need to sell my house?
Common documents include ID, EPC, planning and building regulation certificates (if applicable) and any guarantees. Your solicitor will advise what is needed for your specific property.
What is the difference between guide price and offers over?
A guide price is an indication of value and can be flexible. Offers over typically suggests a minimum figure. The best approach depends on demand and your goals.
When should I reduce my asking price?
If viewings are low or offers are not forthcoming after strong initial marketing, a strategic price change can help re-ignite interest.
Should I accept the first offer on my property?
Not always. Consider the buyer’s position, funding, chain status and timescales. The best offer is not always the highest figure.
Can I switch estate agents if my house is not selling?
Yes. Check your current agreement and notice period. If marketing or pricing is not working, a new strategy can make a big difference.
What is sales progression and why is it important?
Sales progression is the process of chasing updates and keeping everyone moving after an offer is accepted. It helps reduce delays and keeps all parties informed.
Buying a property
How much deposit do I need to buy a home in the UK?
It depends on the lender and your circumstances. Many buyers purchase with 5% to 10%, while a larger deposit can help access better rates.
What is a mortgage in principle?
A mortgage in principle is an estimate of how much you may be able to borrow. It helps when making an offer, but it is not a guaranteed mortgage offer.
What is stamp duty and how much will I pay?
Stamp Duty Land Tax is a government tax paid on property purchases above certain thresholds. The amount depends on the purchase price and buyer status.
What surveys should I get when buying a house?
Many buyers choose a Home Survey or a full Building Survey depending on the property age and condition. A survey can highlight issues before you commit.
What is exchange of contracts?
Exchange is when the sale becomes legally binding. After exchange, withdrawing typically triggers financial penalties.
What does completion mean?
Completion is the day funds are transferred and the property legally changes ownership. This is when keys are released.
What is vacant possession?
Vacant possession means the property will be empty on completion day, with no tenants, occupants or belongings.
What is a property chain?
A chain is when multiple buyers and sellers are linked together, because each person needs their sale to proceed in order to buy their next home.
What does “under offer” mean?
It means the seller has accepted an offer, but the sale is not legally binding until contracts are exchanged.
How do I make an offer on a property?
You can make an offer through the agent by phone or email. It helps to have a mortgage in principle and be clear on your buyer position.
What costs should I budget for when buying a home?
Common costs include your deposit, solicitor fees, survey costs, mortgage fees and potential stamp duty. Budgeting early helps avoid surprises.
Landlords and lettings
Should I use a letting agent or manage the property myself?
Self-managing can suit experienced landlords. A letting agent can save time, reduce risk, handle compliance and improve tenant quality through stronger marketing and referencing.
How much rent can I achieve for my property in Nottingham?
Rent depends on location, condition, size and demand. We provide rental valuations based on live Nottingham market data and recent comparable lets.
What does full management include?
Full management typically includes marketing, viewings, referencing, tenancy paperwork, deposit registration, rent collection, maintenance coordination and ongoing tenant communication.
What is tenant referencing?
Tenant referencing is a series of checks that may include ID verification, Right to Rent, credit history, income checks and previous landlord references where available.
How do I protect a tenant’s deposit?
Deposits must be protected in an approved tenancy deposit scheme and tenants must receive prescribed information within the required timeframe.
What safety certificates do landlords need?
Common requirements include an EPC, gas safety certificate (if gas), and electrical safety compliance (EICR). Additional rules can apply for HMOs and specific property types.
What is an HMO and do I need a licence?
An HMO is a house in multiple occupation. Some HMOs require a licence, depending on tenant numbers and local council rules. We can help you understand what applies to your property.
What happens if my tenant stops paying rent?
Early action is key. We help landlords with communication, documenting arrears and advising next steps in line with current legislation.
Can I switch letting agents mid tenancy?
Yes. You will need to check your current management agreement and notice period. We can help make the handover smooth and compliant.
Tenants and renting
What checks are done when renting a property?
Checks often include ID verification, Right to Rent, credit checks, income verification and previous landlord references where available.
Can I rent a property with poor credit?
Possibly. Some landlords may accept a guarantor or alternative affordability checks depending on your circumstances.
What is a guarantor?
A guarantor is someone who agrees to cover rent and sometimes tenancy obligations if the tenant cannot. They usually need to pass referencing checks.
What is a zero deposit scheme?
A zero deposit scheme is an alternative to a traditional deposit. Tenants may pay a smaller fee to access a deposit-free option, subject to eligibility and terms.
Do you accept pets in rental properties?
Pet acceptance depends on the landlord and the specific property. If you have a pet, let us know early so we can match you with suitable homes.
What is council tax and who pays it?
Council tax helps fund local services. In most standard tenancies, tenants pay council tax unless the tenancy states otherwise.
How much notice do tenants need to give?
Notice periods depend on the tenancy agreement. Fixed-term tenancies usually require notice at the end of the term unless otherwise agreed.
What is fair wear and tear?
Fair wear and tear is normal deterioration from everyday use over time. It is different from damage caused by misuse or neglect.

